Privacy Policy of Quilyx

Effective Date: 01 November 2024

Quilyx (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you visit our website, https://www.quilyx.com (the “Site”), in compliance with the General Data Protection Regulation (GDPR) and other applicable data privacy laws.

1. Data Controller Contact Information

Quilyx B.V.
Address: Rijnzathe 12, 3454 PV De Meern, Utrecht, The Netherlands
Email: info@quilyx.com
Phone: +31 30 401 0422
Website: https://www.quilyx.com

2. Personal Data We Collect

We collect and process various types of personal data about you depending on how you interact with our Site. The types of personal data we may collect include:

• Contact Information: such as your name, email address, postal address, and phone number.
• Technical Data: such as IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
• Usage Data: including information about how you use our Site, such as page views, session length, and interactions with certain features.
• Marketing and Communications Data: your preferences in receiving marketing communications from us and your communication preferences.

We may also collect, use, and share aggregated data such as statistical or demographic data, which cannot reasonably be used to identify you.

3. How We Collect Your Data

We collect data in the following ways:

• Direct Interactions: You may provide personal data by filling in forms on our Site, subscribing to our newsletter, or communicating with us by email or phone.
• Automated Technologies or Interactions: As you interact with our Site, we may automatically collect technical data about your equipment, browsing actions, and patterns through cookies, server logs, and other similar technologies. Please refer to our cookie policy for more details.
• Third Parties: We may receive personal data about you from various third parties, such as analytics providers, advertising networks, and search information providers.

4. Purpose of Data Processing

We only collect and process personal data for specific and legitimate purposes, which may include:

• To provide, operate, and maintain our Site and services.
• To manage user registrations, accounts, and provide customer support.
• To communicate with you about our products, services, and updates.
• To improve our Site, user experience, and ensure the security of our platform.
• To comply with legal obligations, such as record-keeping and fraud prevention.
• To deliver relevant advertising and content based on your preferences and browsing history.

We will only process personal data for additional purposes if we receive your explicit consent, or as otherwise permitted by law.

5. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases for processing your personal data:

• Consent: When you provide clear and explicit consent for us to process your data for specific purposes.
• Performance of a Contract: When processing your data is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: When processing is necessary to comply with a legal obligation.
• Legitimate Interests: When it is in our legitimate interests (or those of a third party) and your rights and interests do not override those interests.

6. Sharing and Disclosure of Data

We may share your personal data with third parties in the following situations:

• Service Providers: We may share your data with trusted third-party service providers to perform functions on our behalf, such as payment processing, data analytics, and customer support.
• Legal Compliance: We may disclose your data to comply with a legal obligation or enforce our policies.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred to the involved parties as part of that transaction.

All third parties we work with are contractually obligated to safeguard your data and use it only for the specified purposes.

7. International Data Transfers

If we transfer your personal data outside of the European Economic Area (EEA), we ensure a similar level of protection by implementing safeguards such as:

• Transferring data only to countries that have been deemed to provide an adequate level of protection by the European Commission.
• Using specific contractual clauses approved by the European Commission.

8. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, use, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

9. Data Retention

We will retain your personal data only for as long as is necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements.

When your data is no longer necessary, we will delete or anonymize it in compliance with our data retention policies.

10. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

• Access: Request access to your personal data and receive a copy of it.
• Rectification: Request corrections to inaccurate or incomplete data.
• Erasure: Request the deletion of your data, subject to certain conditions.
• Restriction: Request the limitation of processing in certain circumstances.
• Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Withdraw Consent: If we rely on your consent for processing, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details provided above. We will respond to all legitimate requests within one month.

11. Cookies

Our Site uses cookies and similar tracking technologies to enhance your experience and analyze usage. For more information on the types of cookies we use and your choices regarding them, please refer to our  cookie policy.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. When we make changes, we will post the updated policy on this page and update the effective date above. We encourage you to review this policy periodically to stay informed about our data practices.

13. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Email: gdpr@quilyx.com
Phone: +31 30 401 0422